Introduction

• Please read these Terms of Use carefully before you start to use the Services. By using the Services or by clicking to accept or agree to the Terms of Use when this option is made available to you in setting up a User Account, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or the Privacy Policy, you must not access DotLine.io or use the Services.
• DotLine and the client hereby agree that the insertion order, agreement, or other contract (the “Agreement’) by which Dote creates, displays and/or broadcasts advertising content or material for Advertiser (the “Advertisement”) is expressly subject to the following Terms and Conditions:

Acceptance of the Terms of Use

• These terms of use are entered into by and between You and DotLine. (“Company” or “We” or “Us”). The following terms of use govern your access to and our website and all related subdomains, (“Website”), and including any content, functionality, and services offered on or through the website (together with its related subdomains and social media pages, “DotLine”) (together, the“Services,” described below), and your access and usage of Services on DotLine, either as a guest (with limited rights) or registered Customer.
• Services. DotLine connects Customers to a professional team of designers who will complete most projects in under 48 hours unless otherwise informed by DotLine.
• The Services are offered and available to users and guests who are 18 years of age or older. By using DotLine, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.
• If you are using DotLine or the Services on behalf of a company, entity, or organization, you represent and warrant that you are an authorized representative of such company, entity, or organization with the authority to bind it to these Terms of Use. The Company may issue you additional terms if you are a commercial entity, accordingly.

Personal Information and Privacy Policy:

• To use certain features of DotLine or Services, you must register for an account with DotLine by registering as a member on DotLine (“UserAccount”) and providing certain information about yourself as prompted by the DotLine registration form, including your first and last name, your date of birth, a valid telephone number, a valid email address at which you are able to receive email, a valid postal address at which you are able to receive mail, a valid billing address, and a valid phone number.
• On the Company’s behalf, a payment processor will process your payment for Services and you are required to provide your applicable credit card number, expiration date, and CVV code. Thus, we will not receive or store your credit card information on our server. It is your responsibility to ensure that an accurate email address is on file with DotLine.
• DotLine is not responsible for funds sent to an incorrect account with a payment processor because inaccurate information has been provided.
• We will protect the privacy and security of the information they collect and to being transparent about the purposes for which we use your information.
• We will retain your information for as long as needed in light of the purposes for which it was obtained and in consistent with applicable law.
• When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  
• We may update this Notice from time to time, in which case the revised Notice will be provided to you in writing, by email.
• You represent and warrant that: (I) all required registration information you submit is truthful and accurate, and (II) you will maintain the accuracy of such information.

Accessing Services:

• You acknowledge that your User Account is personal to you and agree not to provide any other person with access to DotLine, Services, or portions of either your username, password or other security information.
• You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You should use particular caution when accessing your account from a public or shared computer or mobile device so that others are not able to view or record your password or other personal information.
• When using the Website, you shall be responsible for ensuring the confidentiality of your account, password, and other credentials and for secure access to your device. You shall not assign your account to anyone. We are not responsible for unauthorized access to your account that results from misappropriation or theft of your account. We may, at our discretion, and on reasonable grounds, refuse or cancel service, terminate your account, and remove or edit content.
• You are solely responsible for (i) making all arrangements necessary for you to have access to DotLine, and (ii) ensuring that all persons who access DotLine or Services through your internet connection are aware of these Terms of Use and comply with them.

Orders Policy

• We reserve the right to refuse any order you place with us.
• We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
• You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Design Charges

• All fees are published separately on relevant pages on the Website. We may, at our sole discretion, at any time, change the fees with a 5 working days’ notice.
• Design services to be provided by DotLine has a fixed price (monthly subscription) set out in the price table. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 100%  of the quoted fee will become immediately due
• Unless agreed otherwise with the Client, all design services require an advance payment before the work commences or is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work.
• Charges for any additional services requested during the project that are over and above the estimated time or out of scope, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.
• All pricing is given in American Dollars.

Payment

• We may use certified payment systems which also may have their commissions. Such commissions may be implied on you when you choose a particular payment system. Detailed information about commissions of such payment systems may be found on their websites/applications.
• Payments may be made by online transfer, money order, credit card (Visa, MasterCard) or Debit Card.
• Payments made by cheque must be previously agreed.
• You may purchase a paid subscription by paying a subscription fee in advance on a monthly, yearly or other basis or some other recurring interval disclosed to you prior to your purchase on the Website. We may change the price of the subscription fee, at our sole discretion, with a 5 working days’ notice. If you do not agree with a price change, you have the right to reject the change by unsubscribing from the subscription prior to the price change.
• Your Subscription will automatically renew at the end of the applicable subscription period, unless you cancel your subscription before the end of the then-current subscription period. The cancellation will take effect the day after the last day of the current subscription period. We shall not refund any subscription fees already paid to us.

Termination and Access Restrictions

• We may terminate your access and account to the Website and its related Services or any part at any time, without notice, in case of your violation of the Terms or misappropriate behavior.
• The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
• These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
• If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

Intellectual Property Rights

• DotLine, the Services, and their entire contents, features and functionality (including but not limited to all information, software, text, displays, featured images, video and audio, and the design, selection and arrangement of the above), are owned by the Company, its suppliers, or its licensors, and are protected by Palestinian and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
• By submitting any Feedback, you acknowledge and agree that (a) your Feedback is provided by you voluntarily and DotLine may, without any obligations or limitation, use and exploit such Feedback in any manner and for any purpose, (b) you will not seek and are not entitled to any money or other form of compensation, consideration, or attribution with respect to your Feedback regardless of whether DotLine considered or used your Feedback in any manner, and (c) your Feedback is not the confidential or proprietary information of you or any third party.

Trademarks

• The Company name, the term “DotLine” and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on DotLine are the trademarks of their respective owners, where applicable.

General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
• The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
• You may not use our service or products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• You must not transmit any worms or viruses or any code of a destructive nature.
• A breach or violation of any of the Terms will result in an immediate termination of your Services

Changes to DotLine

• We may update the content on DotLine, including with regard to the Services (and support services) from time to time, but its content is not necessarily complete or up-to-date. Any of the material on DotLine may be out of date at any given time, and we are under no obligation to update such material.
• We may from time to time issue upgraded versions of DotLine. You consent to such automatic upgrading on DotLine (for full functionality), and agree that these Terms of Use shall apply to all such upgrades.

Changes to the Terms of Use

• You can review the most current version of the Terms of Service at anytime at this page.
• We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services. Your continued use of DotLine following the posting of a revised Terms of Use means that you accept and agree to the changes. You are to check this page from time to time so that you are aware of any changes, as they are binding on you. We will use our best efforts to provide notice to any registered users or guests about the changes to these Terms of Use.

Limitation of Liability

• You agree that, under no legal theory, including, but not limited to negligence, breach of warranty or condition, breach of contract or tort, will DotLine be liable to you or any third party acting on your behalf for any indirect, incidental, special, consequential, punitive, or exemplary damages or damages for loss of profits, goodwill, use, data, or other intangible losses or the cost of any substitute equipment, facilities or services (even if DotLine has been advised of the possibility of such damages), arising from or relating to the Terms or your use of or your inability to use the Service, or for any damages arising from or related to the Terms.
• We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. It is the client’s responsibility to review the outputs they receive from DotLine to ensure that they are sufficient for their intended use. If any errors or inaccuracies are detected, it is a client’s responsibility to request revisions within the scope of the DotLine service.
• In no case shall DotLine, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for a client’s use and/or implementation of an output received from DotLine.
• DotLine is not liable, and you agree not to hold us responsible, for any damages or losses arising out of or in connection with the Terms of Service, including, but not limited to, delays or disruptions in our Site or Site Services, viruses or other malicious software obtained by accessing, or linking to, our Site or Site Services, damage to your hardware device from the use of the Site or Site Services.

Severability

• In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Governing Law and Jurisdiction.

• All matters relating to DotLine, Services, Privacy Policy and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the State of Palestine.

Complaints

• We are committed to resolving any complaints about the Terms. If you would like to make a complaint regarding the Terms or our practices in relation to your personal data, please contact us via help@dotline.agency